Waiting Tables for Godot

Waiting Tables for Godot Jean-Pierre Godot, the owner of an up-scale French restaurant in Boston, mum hired Diane Alemeida to work as a server. The job relent $3.15 an hour plus tips, which was enough to convince Diane to stay in Boston instead of going home for summer vacation. Godot verbalize a belief in teamwork and the expectation of excellence from whole members of his staff; this inspired Diane work toward these goals. Diane did begin the job by putting in the maximum effort and received quintuplet compliments from customers on the ability to provide prompt, accurate, and personalized service. The tips that she averaged of attached 20% per shift punctuated these compliments. The problem for Diane was that Godot did not comment on these accomplishments. The first acknowledgement that Diane received was of a prohibit fashion. Diane dropped a bowl of soup while trying to carry three-fold bowls out at once and Godot not provided yelled, just now insisted that t he menu price of the soup be deducted from Dianes pay along with an additional $5 to clean the carpet. Godot was given everyplace to fits of temper whenever employees made errors or moved too slowly. This minus reply to poor employee performance is a form of effective conditioning, utilizing punishment and negative reinforcement to discourage unwanted behaviors.

What Godot did not realize is the negative effect this feedback was having on employee performance. The night by and by the error Diane worked more slowly to avoid spilling and was instead berated for be slow. Instead of going faster, Diane responded by working less efficiently which in turn ! had an adverse effect on tips. The response that Diane displayed could be considered neglect, a passive behavior that allows job conditions to convert state as a result of reduced effort. In the remainder Diane displayed cognitive dissonance, meaning that Dianes positions were inconsistent with displayed behavior. Diane was of the attitude that no matter what actions were taken Godot...If you want to get a lavish essay, order it on our website: BestEssayCheap.com

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